Refund policy

We want you to LOVE your rugs!  While we do not give Refunds, if you are not happy with your rug, we will gladly give you a credit to find one that is perfect!  Please see our policies below.

Return Policy

1-7 Days: Eligible for a Return for Store Credit
7+ Days: Not eligible for refund or return

Please note we charge a $35 restocking fee for all returns.

Your item must be unused and in the same condition that you received it to be eligible for a return.  You will be responsible for shipping cost.  We highly suggest purchasing shipping insurance and using a trackable shipping service, as we cannot guarantee that we will receive your returned item.  After one week the sale is considered final, and we cannot offer store credit for your purchase.